FAQs

How can I get in contact with Vuloran?

If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours, or directly email us at hello@vuloran.com

Where are the products located and shipped from?

Our products are warehoused all around the world in major countries to ensure the best possible shipping times and quality of products. Depending on stock levels and demand we may ship your product from the same country or overseas.  

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, Apple Pay etc. 

Is delivery free?

Yes, all orders placed this month are free!

What if my order is delayed?

Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our ‘Shipping Information’ page for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.

What currency is the store in?

All products displayed on the store are in your local currency.